WHO WE ARE

WHY CHOOSE US

9

We offer services tailored to your needs

We offer services adapted to your needs, according to your state of health and autonomy.

9

We provide security and confidence

We provide security and confidence in the selection of your maids through strict selection processes.

9

More than 20 years of experience

Our team is made up of professionals with more than 20 years of experience in caring for the elderly.

OBJECTIVES OF OUR DOMESTIC SERVICE TEAM

In addition, we offer specialised services for dependent persons. Therefore, our company is made up of a multidisciplinary team, working towards a common goal.

Recovery plan

Creation of an individual work plan for a complete recovery, combining each of the disciplines of the team members.

Promoting participation

Promote the active participation of patients and professionals.

Promoting autonomy

Enhancing patient autonomy.

Proactive care

Attention to the caregiver’s effort.

Our added value

Qualified specialized personnel

We assess: Skills and competencies, training and professional experience.

Close and personalized treatment

For us, you are the centre of our attention.

Health and safety

AL TEU COSTAT gives special importance to the training of its professionals, adapted to each profile and level of experience.

Environment

We manage our waste responsibly.

Transparency

Our clients will have at their disposal daily reports on the evolution of their family member.

Data privacy

We comply with the Organic Law 15/1999 on the protection of personal data (lopd).

OUR COMMITMENT

Our commitment is to work together for you, your well-being and your family reconciliation. So that your family member receives the help they need at all times.

We want our services to be the best for you, agile, pleasant, efficient, human, where you can feel cared for and respected, through friendly treatment and a comfortable atmosphere.

Commitment to Excellence und Innovation

The excellence for us is to offer you efficient services, with advanced technological means, with highly qualified professionals, taking care of their security and respecting the environment. We understand innovation as our ability to adapt to organizational changes, from an organizational, technological and research point of view. Our commitment is to face these changes with dynamism and creativity to meet the needs of citizens and the community.

Commitment to Professionals

We are committed to a common project where everyone’s ideas, where they share knowledge and learning and education, where research and professional development are within our reach to continue to grow together. For this we work as a team adding value to the organization, helping us to meet our objectives, to reconcile our professional and personal life.

Commitment to Public Health

We know that public health is one of the most important achievements of our society, so our multidisciplinary team will be in contact at all times with its head doctor, with this co-ordination we achieve our goal, your well-being.

Commitment to Quality and Environmental Management

Al Teu Costat, within its philosophy of work has always bet to provide a service following the highest standards of Quality.

Our Quality Policy describes the commitments assumed by the organization to provide its quality home service, committed to the safety of users and professionals and the environment. The following is the Integrated Quality Policy in case you want to consult it.

Caring for People

Passeig Joan Carles I, 12, 08320 El Masnou, Barcelona.